Troubleshooting

The KDealer gateway is a safe business-to-business gateway for the exclusive software and systems of Kia Motors America (KMA). You can find all the information you need about equipment and components online, including availability and purchase options, paperwork, warranty details, and more.

KDealer

Applications provided and accessible on KDealer.com are administered by a reseller. You may see dealership employee profiles, make specific modifications, and distribute them to other dealership workers as the designated dealership administrator.

If you encounter problems or become stuck somewhere during the login process, follow the procedures listed below to complete it easily.

Although it is uncommon, there are occasions when users must use our troubleshooting guide.

Here, we will go over the troubleshooting manual

First, guarantee that you are connected to the internet in a steady fashion. This can lead to timeouts and other unanticipated problems.

Second, double check that you entered everything accurately. Display your password if given the choice to do so. So long as no one can spy on your private information.

Third, you must disable Caps Lock.

Fourth, if you still can’t get in, try clearing your browser’s cache and cookies. The most popular browsers’ specific instructions may be found below.

Fifth, disconnect from any VPNs you might be connected to. It is possible to access or even access IP addresses on some websites.

Sixth, you may have forgotten your password if you are not utilising a virtual private network and your connection is stable. Here are the steps you need to take to get your password back.

Seventh, don’t be reluctant to get in touch with us if you’re still experiencing issues and can’t get into your account. We’ll be pleased to help you as soon as we can.

KIA Motors has provided an online web platform named “KDealer” for B2B interactions, whereby further information on the various programmes and systems may be obtained.