FAQs

Businesses may access KIA Motors’ “KDealer” online platform to learn more about KIA’s numerous programmes and systems. Because the KDealer portal is a business-to-business service, it contains sensitive and confidential information about Kia Motors America (KMA) and its dealerships.

KDealer

The Dealer Operator controls who from the dealership may use the system and what they can do in the name of the dealership. The Dealer Operator may give another employee of the business the title of Dealer Administrator.​​​​

Frequently Asked Questions

Who can access this site?

Only authorised Kia Motors America (KMA) employees, dealers, and partners are allowed access to this area of the website. Employees at a dealership can range from the principal or owner through the finance and insurance manager, service technicians, general manager, office staff, warranty administrator, sales manager, service manager, parts manager, and so forth.

Whom should I ask for assistance?

Please dial 800-327-2707 to speak with a member of the KDealer Support Team for help with any login concerns. Please contact your Dealer Administrator if you need help with the installation. Technical support is available at 1-800-327-2707 if you have any questions. [email protected] is another means of contacting technical help.

Where do I start to sign up for KDealer?

Visit www.KDealer.com and select “New User Registration” to set up your account. When your application has been received, you will be notified. You will be notified via email once your registration has been accepted by the Dealership Administrator. Your registration will be approved as soon as humanly possible. If the permission isn’t received in a timely manner, the Dealer Administrator should be contacted. Contact the KDealer Support Team at 800-327-2707 if you continue to have issues. Help Desk registration is open to all registered KMA team members.